top of page

General Terms and Conditions

 

These terms and conditions apply as general terms and conditions for availing services and purchase of products at all Käzmik Beauty Salon (hereinafter referred to as ‘Käzmik Beauty Salon’, ‘Käzmik Salon’ or ‘Salon’). Additional terms and conditions may apply in respect of the particular service, promotion and products. These terms and conditions are subject to change without any prior notice. Hence, customers are requested to refer to the terms and conditions from time to time and before availing any service. Further, by availing the services/purchasing products, the customer shall be deemed to have accepted all the below mentioned Terms and Conditions and it constitutes a contract between the customer and the organisation owning and running the respective Käzmik Salon.

 

APPOINTMENT & CANCELLATIONS

  • It is advisable to book an appointment before visiting Käzmik Beauty Salon to avoid disappointments.

  • We will be happy to change / reschedule your booking with prior notice subject to availability of spare appointment slots.

  • We hold appointments for 30 minutes post the booked time. In case of no show within 30 minutes, your appointment shall be treated as cancelled .

  • Services once booked in advance are non-refundable in any case or scenario.

 

CONSENT AND CONTRAINDICATION

  • Wherever applicable, please fill up the “Declaration cum Consent” form when handed over by the salon with true and complete information which would enable us to offer accurate consultation and services.

  • Before availing any new service, we recommend that you take a patch test for all products used in providing the service to avoid any reaction and to protect your well-being.

  • Whilst booking an appointment/availing services, please notify us if you are pregnant to enable us to ensure your comfort, safety and at the same time accurate services for your needs as certain services may not be advisable.

  • Please inform your Expert of any medical conditions prior to your service, as some Services may not be appropriate for you.

 

CUSTOMER/ SERVICE REFUSAL

  • We reserve the right to refuse a customer/any service should we feel that the service requested for is against SOP or may not be safe/suitable for the customer given the medical / hygiene / physical condition as disclosed by the customer during the consultation process.

  • Käzmik Beauty Salon and its staff also reserves the right to refuse service to any customer should they feel threatened due to verbal or physical abuse of any sort.

 

SAFETY

  • All valuables carried into the salon are at the sole responsibility of the Customer. Käzmik Beauty Salon would not be liable for any loss or damage of the same.

  • Käzmik Beauty Salon gives utmost importance to Conduct of Business Practices with highest standards of health, safety, ethics & compliance with applicable laws and regulations. Do contact the Salon Manager to give suggestions/feedback or report any incident that you consider to be not in accordance with these standards

 

Refund and Exchanges

  • Käzmik Beauty Salon follows a “No Refund” Practice. 

  • After taking consultation and the service has been completed in accordance with the agreed terms, the customer is liable to pay the entire service charge.

bottom of page